IT Support Technician

Posted 21 March by Owen Daniels Consultancy
Easy Apply
£25,000 - £30,000 per annum
Colchester , Essex
Permanent, full-time

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Posted by Owen Daniels Consultancy
IT Support Engineer
Colchester - On Site
Competative Salary
Mon-Fri 9am-5pm

As a member of the IT team, you will be the first line in supporting users with general day-to-day IT issues. The company have over 250 users, who you will be helping either in the office, factory or over the phone.

The role will offer the opportunity to work on a variety of IT tasks across the business (working on bespoke ERP and CRM systems as well as Microsoft Office 365 and Access Database) helping you develop a wide range of skills and the ability to focus on and further develop expertise in areas of interest that the business requires.

IT Support Engineer
Responsibilities:
The IT Support Engineer will support colleagues and as necessary carry out the following duties:

• Help users with general IT issues, such as printing issues, file issues etc
• Setting up and maintaining user access to company systems
• Office 365 administration / Assist with issues arising from the ERP and CRM system
• Network management
• Hardware configuration - such as setting up PC's/laptops to access company systems, mobile phones, tablet devices etc

IT Support Engineer
Experience required:

• Be a team player, able to work well and help out within a small team environment
• Proactive, able to work on own initiative and problem solve
• Professional, approachable, calm and understanding
• Able to communicate effectively with colleagues at all levels
• Willingness and drive to develop and take on new responsibilities
• Excellent organisational skills - methodical with good attention to detail, able to manage time effectively and prioritise

IT Support Engineer
IT Experience desired (not essential)

• Strong knowledge of Microsoft Windows 10 and above
• Microsoft Office 365
• Good skills in Microsoft Excel, Word, and PowerPoint
• Computer programming experience or keen to learn. Python, Javascript, Java
• Understanding of computer networks (LAN, WAN, Wi-Fi, DHCP and DNS)

If you wish to be considered for this role please apply now!

Reference: 52279738

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