IT Support Executive

Wealth Management firm: IT Support Executive

A boutique wealth planner, asset manager, and employee benefits specialist are seeking an IT Support Executive to oversee the outsourced IT relationships and lead the delivery of internal IT projects across the business. This role is essential in providing support to the Head of IT and the operations team. It presents a fantastic opportunity to take ownership of the IT function, supporting the growing number of staff with their working-from-home and office IT needs.

Salary up to £40,000

Location: The role will be primarily based across our clients offices in London and Surrey, with flexibility in line with our hybrid working policy (2 days in the office and 3 from home).

Responsibilities:

Day-to-Day IT Management: You will be responsible for IT systems, software, and hardware support. This includes managing IT inductions and home-working set-ups.

Reporting Structure: You will report to the Head of IT & Marketing and work closely with the Operations Director, Chief Operating Officer, and external IT support provider

Qualities We Seek:

Strong Work Ethic: We value dedication and commitment.

Excellent Communication Skills: Clear communication is essential.

High Productivity: We expect efficient and effective work.

Exceptional Client Service: Providing outstanding service to our clients is a priority.

Hands-On and Pragmatic: We need someone who can roll up their sleeves and get things done.

Tech-Curious: An interest in technology and a willingness to explore new solutions.

Autonomous: Confidence in working independently.

Experience: Prior experience in a fast-paced, demanding environment is essential.

Requirements:

Relevant qualifications or certifications in IT management.

Proven track record in IT support and project delivery.

Familiarity with IT systems, software, and hardware.

ethical practice, professionalism, competence, and knowledge.