IT Support Assistant - Gloucester
Must have own transport

Are you an IT whiz with a passion for problem-solving? IT Support Assistant to join a company in Gloucester. If you're a tech-savvy professional with a knack for troubleshooting and customer support, this could be the perfect opportunity for you!

The Role of an IT Support Assistant
Reporting to the IT Manager you will be providing help desk support to employees. You will also liaise with third-party providers and work closely with the IT Manager to ensure smooth IT operations. The role is varied in supporting the team and 2nd line support problems can be escalated to a third party.

Key Responsibilities as an IT Support Administrator:

• Setting up computers for new starters
• Troubleshooting IT issues, both face-to-face and over the phone
• Assisting with IT projects
• Ordering and managing IT stock
• Occasionally visiting other locations (must have own transport)

Key Skills & Experience as an IT Support Administrator

• Previous help desk experience essential
• Ability to learn new systems quickly
• Able to communicate in a clear and concise manner
• Strong people skills
• A natural ability to solve first-line IT problems
• Strong organisational skills
• Ability to work on your own initiative and manage your own diary

If you're looking for a hands-on IT role where no two days are the same, we'd love to hear from you! Apply today and take the next step in your IT career.

To apply please send your CV form immediate consideration to Amanda at Tru Recruitment.

Tru Recruitment Solutions Ltd are acting as an employment agency for this vacancy. If you do not hear from us within 5 working days, we are sorry, but you have not been successful on this occasion, but please do not hesitate to apply for any future vacancies that we advertise or call us for our free career advice.