IT Support Assistant

Posted 10 March by Ideal Personnel and Recruitment Solutions Easy Apply

Our client has a permanent vacancy for and IT Support Assistant based at their offices in Milton Keynes.

Ideally you will have some relevant experience and an IT qualification and a positive friendly approach. This role would suit someone looking to develop and progress their career, possibly a graduate.

The role

ERP Systems

  • Providing assistance with user day to day activities

  • Testing software upgrades

  • Providing Interface support for 3rd Party products

  • Help document new processes and procedures

  • Provide basic training

Business to Business Website (B2B)

  • Troubleshooting issues logged by users

  • Answer ecommerce support line

  • Testing software upgrades

  • Help support the communication between ERP and B2B systems

  • Provide basic training


  • Modify ODBC reports

  • Basic SQL queries

General IT Systems

  • Basic IT support e.g. reset user passwords

  • Answer IT Support telephone queue

  • Log support tickets with 3rd party software providers

  • Basic Warehouse Management System support

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

Reference: 34654623

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