IT Support Analyst

IT Support Analyst - Aylesbury - MSP - £32K-£36K

Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced IT environment?

An IT Support Analyst with strong working knowledge of Windows Server, Office 365, good networking knowledge and ideally previous MSP experience is required to join a close-knit MSP based in Aylesbury.

Here you'll gain exposure to supporting their growing clients base of 30 SMEs providing remotely support, with some elements of field work when required.

Key Skills required:

• Windows Server 22/19/16 experience, Windows OS 11-10 support
• Office 365 administration and support, both hybrid on on-prem environements
• Active Directory
• Group Policy (DNS/DHCP)
• Good knowledge of networking protocols (TCP/IP), with troubleshooting of wired and wireless networks
• Hardware and software troubleshooting
• Configuring and setting up routers, e.g. Draytek, Cisco
• Previous MSP experience is preferred
• Full UK Drivers licence

As the IT Support Analyst, you will be responsible for resolving technical queries, troubleshooting and diagnosing user issues, liaising with vendors, and offering proactive advice to users. You will also be expected to provide technical support to all internal departments and answer any related triages.

With this opportunity, you will achieve:

• Starting salary £32K-£36K (DOE)
• 28 days annual leave inclusive of Bank Holidays
• Company pension and contributions
• Company bonus scheme of 1 month salary
• In-house training days to expand technical knowledge
• Plus much more

If you think you have the skills and experience to be a successful IT Support Analyst then this could be the perfect opportunity for you. Apply now to Gianluca @ circlrecruitment (dot) com to join our client's dynamic and friendly team.

IT Support Analyst, Service Desk, IT Infrastructure, Windows Server, Microsoft, Office 365, MSP, Aylesbury, Buckinghamshire, Amersham, Chesham, Leighton Buzzard, Luton, Milton Keynes

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