IT Site Technician

Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester.

IT Site Technician
Bromsgrove, Worcester, B60

• Full time, permanent
• Salary dependent on experience

Please Note: Applicants must be authorised to work in the UK

Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support.

They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school’s ICT systems.

Job Role:

Reporting into the Site IT Manager, you will be working within a team of 7.

• Day-to-day provision of support of the school’s ICT resources,
• Support of the client’s core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution
• Prioritise workloads to maintain service levels within a structured service framework
• Proactive in your approach

The ideal IT Engineer will have

• Proven experience of working in IT support services or working at a competent level
• Attention to detail with a methodical and professional approach to service delivery.
• Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below:
• Knowledge of virtualisation solutions, preferably Hyper V
• Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems.
• Office 365, Azure, Intune and Autopilot knowledge
• Google Workspace
• Server hardware
• Active Directory, Group Policy and Domain Services
• Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration.
• Enterprise networking systems (wired and wireless)
• Educational MIS systems an advantage but not essential
• Audio & Visual equipment, interactive screens, whiteboards and projectors

Salary and Benefits:

• A competitive basic salary dependant on experience
• Holiday allowance of 21 days plus bank holidays
• Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do
• A vibrant staff community
• Assistance & Guidance from our central Technical Team

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. 

Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer