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IT Sales Support Executive

Posted 5 February by Glu Recruit LTD Easy Apply Ended

Role: I.T Sales Support Executive

Salary: Up to £25K DOE

Location: Chesterfield

The role:

You will be an interface between the sales team, the customers and the engineering team to make sure the scope of works are delivered to time and budget. Some of the duties in the role involve:

  • Account management and following up on customer enquiries
  • Serving as liaison between the customer and various departments
  • Providing customers with product and service information
  • Management of customer satisfaction surveys
  • Identifying, researching, and resolving customer issues using available resources
  • Producing scope of works documents for all departments to work to
  • Administration and daily support to Sales Manager.

The successful candidate:

  • Previous Customer Service/sales support experience, ideally within an IT and/or telecoms business
  • Experience in customer relationship management
  • Excellent communication skills and problem solving abilities

Glu Recruit are an equal opportunities employer.

Required skills

  • Customer Service
  • Sales Support
  • IT

Reference: 34397134

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