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IT Helpdesk Engineer

Posted 16 January by Elite Staffing Solutions Easy Apply Ended

My client is a leading firm of Accountants and Financial Planners with offices throughout the South West. They are a highly successful and independent business who boast an impressive range of services including accountancy, tax, financial planning and business services.

We are seeking a First Line Support IT Helpdesk Engineer to work from a Taunton office but supporting other offices around the South West. This is a full time, permanent role paying a salary which is dependent on experience and a suite of excellent benefits.

Working on the Helpdesk you will be the first point of contact for all internal staff & clients needing IT support. Your role will be to resolve or refer jobs to your colleagues & clients to ensure IT systems are working effectively.

The successful candidate should have the following experience, skills and attributes:

  • Excellent customer service approach
  • Excellent communication skills and ability to explain IT issues with non-IT staff
  • Previous IT work experience (ideally at least 1 year), qualification or very keen interest in IT
  • Ability to work efficiently and effectively
  • Ability to remain calm under pressure and meet scheduled work deadlines
  • A desire to further your career in IT

This is a great opportunity for an IT specialist to work within a supportive and progressive environment.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

Required skills

  • Helpdesk
  • ICT
  • 1st Line

Reference: 33922675

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