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IT Help Desk

Posted 9 March by Origin Global Easy Apply Ended

We are looking for a 1st line support help desk analyst for an initial 3 month contract.

Key Responsibilities:

-Receiving, logging and initial management of incidents on the help desk
-Front-line support- triage and resolution of incidents
-Appropriate escalation of issues to the back-line support team

Additional Requirements:

-Customer service/support experience
-Excellent communication skills and telephone manner
-Excellent organisational skills
-Self motivated
-Knowledge of ITL process, standard procedures and SLAs
-Windows 10
-Support desktops, laptops and mobile devices

Salary: £10 - £15 p/h

Please apply online for this IT Help Desk role with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Reference: 34647848

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