IT Apprenticeship - Level 3

Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don’t need experience for this role, just loads of enthusiasm and a desire to learn.

As an IT Apprentice, you will be working with a specific team of up to 7 members, learning from and assisting in a number of different areas, as well as having the opportunity for placements with other IT teams to gain relevant experience aligned to your Apprenticeship’s knowledge, skills and behaviours. You will be helping to find innovative solutions to challenges and supporting our colleagues to deliver their work.

We are looking for IT Solutions Technical Level 3 Apprenticeships to join our Hosting and Salesforce CRM teams. The Hosting apprentice will gain experience and provide assistance with technical operations within the Azure Cloud infrastructure, environments and products. The Salesforce/CRM apprentice will gain experience and provide assistance to the Salesforce Service Cloud, Experience Cloud and Database solutions.  

The ideal candidate would be enthusiastic and keen to learn about performing a technical and IT operational role. They will be able to demonstrate problem solving skills, a good communicator working with our third party suppliers and stakeholders, and has awareness of GDPR and Data Protection They have a basic knowledge about IT Technology Governance standards and can demonstrate basic ICT skills (Windows, Office 365 products/Mac products, Apps). They are keen to develop their understanding about the significance of testing as they will be required to support user or operational acceptance testing as required.

For more information about our apprenticeship programme please click here: National Trust Jobs :: Apprenticeships.

We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for ever, for everyone and we really mean that. We don’t want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

Our central head office Heelis, is situation in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10 minute walk away. Alternatively you can enjoy our open plan atrium space for lunch times, with our internal café available every day.

Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to this apprenticeship standard.  (IT Solutions Technician level 3)

You’ll attend, and prepare for, regular review meetings with your training provider, and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided/

Can lead to an IT entry level role upon completion and/ or potentially further study at level 4.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.