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Internal Sales Administrator

Internal Sales Administrator

Posted 4 April by CRC Recruitment Ltd Easy Apply Ended

The job holder is responsible for supporting the Customer Relationship Team in their day-to-day duties, contributing to the development and advancement of the team.

Reporting to the Customer Service Manager, the job holder is expected to complete tasks in a controlled and repeatable manner. The position requires clear communication skills to successfully interact with multiple departments, working closely within the Sales pod system and conversing with customers.

CSR SUPPORT TASKS

· Raise new and repeat orders, with repeat jobs/new jobs awaiting approval

· Updating the customer's delivery date and communicating any changes to the customer/relevant departments

· Completing Customer Reports in a timely manner

· Obtaining product samples from Production

· Housekeeping activities on in house software (superseding items, assigning rep/account manager info to customer accounts)

· Liaise with Pre Production to request samples / proofs and send to the customer

· Communicate with other sites within the UK Group in relation to work transferring in or out of sites

· Attendance and contribution to the Team meetings.

· Input and reaction to appropriate KPI data

· Assist with collating KPI averages

CSR SUPPORT CANDIDATE ATTRIBUTES

· Self-motivated, professional and trustworthy

· Ability to work to deadlines, prioritise tasks, be flexible and adaptive

· Highly organised with meticulous attention to detail

· Clear and confident communication skills - both verbal and written

· Ability to deal effectively and patiently with others

· Computer literate

· Excellent customer service skills

· Positive attitude to work and high level of commitment

· Ability to follow processes and instructions, helping to set best practices

· Confident and open minded

This is an excellent opportunity to join a successful, award winning company in a challenging, but rewarding customer driven role.

24 days holiday per annum

Pension

8.45am - 5.15pm

Monday - Friday

All applications treated in the strictest confidence

Due to the current volume of applications being received if you have not had a reply within 7 working days we would kindly ask you to assume that on this occasion your application has been unsuccessful.

CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors.

Required skills

  • Customer Services
  • General Administration
  • Order Processing
  • Sales Administration
  • Accurate Data Entry

Reference: 34306140

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