Internal Accounts Desk Based Sales
Salary: £20,000 - £25,000
The Internal Accounts role is a crucial part of the Sales team and requires candidates to have an excellent telephone manner, organised approach and can manage a diverse set of clients within our business sector.
Roles and Responsibilities:
Account manage a portfolio of existing customers
Answering incoming telephone calls by being proactive to customers queries and gather enough information to assist with their enquiry
Improving and maintaining relationships with both new and existing customers
Deal with existing customers request by handling orders that are requested through incoming phone calls and emails
Working closely with our in-house Operations staff, Network Services and our Engineers to facilitate the smooth running of the Sales department
Review or make changes to customer accounts
Handle returns or complaints
Record details of customer contacts and actions taken
Research answers or solutions as needed
Working with our in-house CRM system to organise/priorities your own daily tasks and projects
Deal with customer enquiries in a professional manner with strong customer service skills.
At Venture, our ambition is simple - to introduce the very best candidates to great businesses. Specialising in Retail, Hospitality, Sales and Head Office recruitment, we’ve built our reputation through outstanding account management and a flexible approach.
With over 20 years developing a network of trusted contacts - we provide solutions nationwide for high volume requirements and executive search assignments.
Whether you’re in Retail Management, Head office, Restaurant Management, Regional Management or from a Sales environment - whether you are a client, a candidate or a potential new employee we’d love to hear from you.
Your Journey. Your Future. Our Passion.
Keywords: Account management, Sales, Customer service, Administration, Telephone skills, Calls, Clients, Client relations.
- Account Management
- Sales Environment
- Telephone Manner