Internal Accounts Desk Based Sales

Posted 30 January by Venture Recruitment LTD

Internal Accounts Desk Based Sales

Location: Camberley

Salary: £20,000 - £25,000

The Internal Accounts role is a crucial part of the Sales team and requires candidates to have an excellent telephone manner, organised approach and can manage a diverse set of clients within our business sector.

Roles and Responsibilities:

  • Account manage a portfolio of existing customers

  • Answering incoming telephone calls by being proactive to customers queries and gather enough information to assist with their enquiry

  • Improving and maintaining relationships with both new and existing customers

  • Deal with existing customers request by handling orders that are requested through incoming phone calls and emails

  • Working closely with our in-house Operations staff, Network Services and our Engineers to facilitate the smooth running of the Sales department

  • Review or make changes to customer accounts

  • Handle returns or complaints

  • Record details of customer contacts and actions taken

  • Research answers or solutions as needed

  • Working with our in-house CRM system to organise/priorities your own daily tasks and projects

  • Deal with customer enquiries in a professional manner with strong customer service skills.



About us:

At Venture, our ambition is simple - to introduce the very best candidates to great businesses. Specialising in Retail, Hospitality, Sales and Head Office recruitment, we’ve built our reputation through outstanding account management and a flexible approach.

With over 20 years developing a network of trusted contacts - we provide solutions nationwide for high volume requirements and executive search assignments.

Whether you’re in Retail Management, Head office, Restaurant Management, Regional Management or from a Sales environment - whether you are a client, a candidate or a potential new employee we’d love to hear from you.

Your Journey. Your Future. Our Passion.

Keywords: Account management, Sales, Customer service, Administration, Telephone skills, Calls, Clients, Client relations.

Required skills

  • Account Management
  • Sales
  • Sales Environment
  • Telecommunications
  • Telephone Manner

Reference: 34140293

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