Installation Engineer

Posted 15 April by Connect Recruit
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Job Title: Technical Field/Support Engineers - Telecom Installation

Location: Deeside, North Wales

Position Type: Full-Time

Salary Range: £23000 - £28000 per annum (DOE)

About Us:

Join our Client—a leading player in the telecoms and IT industry —and be part of a dynamic team dedicated to delivering top-notch technical solutions. They are currently expanding and seeking Technical Field/Support Engineers with a strong emphasis on telecom installation expertise.

Job Description:

As a Technical Field/Support Engineer specializing in Telecom Installation, you will play a pivotal role in the team, ensuring the seamless deployment and support of telephone systems and other associated communication products. This role requires technical proficiency, excellent problem-solving skills, and a customer-focused mindset.

Key Responsibilities:

  • Conduct on-site installation of telephone systems and other communication products.
  • Provide technical support and troubleshooting for installed systems.
  • Collaborate with clients to understand their communication needs and tailor solutions accordingly.
  • Diagnose and resolve technical issues related to telecom and communication products.
  • Work closely with the technical support team to ensure comprehensive client support.


  • Proven experience as a Technical Field/Support Engineer, with a focus on telecom installation and CCTV with knowledge around Networking.
  • Strong technical background with expertise in telephone systems and associated communication products.
  • Excellent problem-solving skills and ability to handle complex technical issues.
  • Customer-focused mindset with strong communication skills.
  • Experience with on-site installations and client interactions.
  • Relevant certifications in telecom and related fields are advantageous.
  • UK Driving License and willing to travel around the Northwest
  • Advanced DBS check will be carried out as a majority of clients are Public Sector

Salary and Benefits:

The annual salary for this position ranges from £22,000 to £28,000, depending on your skills and experience. We recognise and reward technical excellence.

How to Apply:

If you are a highly skilled Technical Support Technician with a passion for delivering outstanding customer service, we want to hear from you. Please submit your resume detailing your relevant experience to or click apply and one of our consultants will be in touch.

Connect Recruit is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Reference: 52477430

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