Infrastructure Support Specialist

Posted 21 September by NHS Business Services Authority

NHS Business Services Authority is the provider of at scale business services to the NHS, running a portfolio of services managing over £30billion on behalf of the NHS. It has an excellent reputation with clients and is planning to grow its service portfolio going forward. As part of this process it is embarking on a major change programme that will radically transform the way in which the organisation delivers its services with a focus on self-service supported by effective ICT and digital delivery.

This is a key role within the NHSBSA ICT Technology Operations, the Infrastructure specialist will work as part of a team in supporting the ICT Infrastructure, Voice and Data network services to ensure the provision of an efficient and reliable service across all BSA offices.

Working with the Infrastructure Service Manager, The post holder will be responsible for supporting a range of ICT Infrastructure, Voice and Data network services provided by both internal and external service providers to support the BSA ICT Strategy, including the implementation, management and on-going support. Using specialist technical and business knowledge and co-ordination skills to manage the day to day operational activities and relationship between the ICT function and business areas, ensuring a unified approach to service delivery from the initial service design to service decommission

You will be an active member of the ICT (Technology) department based in Newcastle, with occasional travel to other locations. Working under general direction and within a clear framework of accountability you will exercise substantial personal responsibility and autonomy to plan own workloads to meet objectives and delivery timeframes.

For further details contact:

Chris Gilroy -

Tony Burgess -

Reference: 40937948

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