Infrastructure Analyst

As Infrastructure Analyst you will:

• Support the infrastructure Manager with tasks / projects
• Maintain and develop the office infrastructure
• Point of escalation to the Service Desk to resolve complex issues
• Work collaboratively with all IT teams to execute IT Roadmap tasks
• Support the implementation of new strategies and carry out work in alignment with IT policies
• Create and manage system configuration documentation
• Create and implement test plans and recovery systems
• Make recommendations on how to enhance the infrastructure security and performance

We are looking for someone with a combination of the following skills:

• Minimum 3 years' experience supporting Microsoft technologies
• Experience troubleshooting, resolving complex issues, and change management
• Good knowledge of networking: troubleshooting, routing, switches
• Microsoft AD, DHCP, DNS etc.
• Experience with DR and BC and HA technologies
• Industry certs: ITIL, MC: AZ, etc.

In return

• A salary of £40,000-45,000
• Hybrid working - split between office and home
• 35 hour working week M-F (Smart/ Flexible working available)
• Pension contribution
• Private medical insurance, life assurance
• Travel ticket
• PDPs, training and progression opportunities
• 25 days holiday and bank holiday, Christmas shutdown, buy/sell holidays
• Birthday privilege day and charity volunteering day.

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