Import and Export Manager

Freightserve recruitment are looking for a Import / Export Manager who has experience with dealing with Airfreight shipments. The company are a well-established nice sector Freight Forwarder based in the Heathrow area.

About the role:-

We need an experienced Imports and Exports Manager to oversee and manage all aspects of our import and export operations. The ideal candidate will have a strong background in logistics, customs regulations, and international trade, along with excellent organisational and leadership skills.

Key Responsibilities:-

Import and Export Operations Management:-

• Coordinate and manage the end-to-end import and export process, including documentation, customs clearance, transportation, and delivery.

• Ensure compliance with all relevant import and export regulations, including customs laws, trade agreements, and sanctions.

• Develop and maintain strong relationships with customs authorities, carriers, freight forwarders, and other stakeholders. Customs Compliance:

• Stay up to date on changes in customs regulations and trade policies and ensure compliance with all applicable laws and regulations.

• Prepare and submit customs documentation, including import/export declarations, permits, licenses, and certificates of origin.

Team Leadership and Development:-

• Lead and motivate the Import and Export team, including the Import Supervisor, Export Supervisor and Operations Agents.

• Provide guidance, training, and support to team members to ensure high performance and productivity.

Client Relationship Management:-

• Serve as the primary point of contact for clients regarding import and export shipments.

• Address client inquiries, concerns, and requests in a professional and timely manner.

• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.

Key Skills:-

• Minimum of 5 years of experience in import/export operations management, preferably in the freight forwarding or logistics industry.

• Strong knowledge of customs regulations, international trade compliance, and logistics principles.

• Professional and positive

• Excellent communication, negotiation, and problem-solving skills.

• Excellent customer service

• Proficiency in logistics software and systems.

Knowledge of CDS and Customer knowledge is essential.

• Leadership and team management experience, with the ability to motivate and develop a high-performing team.

• Attention to detail and ability to multitask in a fast-paced environment.

• Collaborative working style

• Able to work on own initiative.

This role requires references to be provided for the last 5 years as well as a successful DBS check.

Hours - 9:00am - 5:30pm

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.