ICT Co-ordinator

Astute Recruitment are working with a successful training provider in Nottingham who are looking for an ICT Co-ordinator to join their team. The training provider offer a range of employment related training including Full Time Programmes, Apprenticeships, Adult Learning Loans and work experience opportunities for adults and young people.

As the ICT Co-ordinator your duties will include;

• Providing a quality ICT support service to both learners and staff
• Maintaining and developing the organisation’s website, hardware, software, network, and other computing equipment.
• Providing personal user support and help desk service to all users, at various levels
• Maintaining the company intranet and update as and when required using SQL, HTML and ASP
• Monitoring the system’s performance and undertake maintenance and upgrades that are required.
• Ensuring that the IT function is GDPR compliant
• Maintaining regularly audit and update all IT equipment. This will include licensing, PAT testing, producing inventories of equipment, loans, return of equipment and its usage.
• Liaising with suppliers for the procurement of ICT equipment and software ensuring it is fit for purpose, value for money and within the IT budget
• Contributing to the generation of new opportunities/business in general and to participate in marketing

As the ICT Co-ordinator you MUST have the following:

• Recent and relevant experience in a 1st / 2 nd / 3 rd Line ICT Support role with excellent customer service skills
• Experience of Microsoft Server and Office 365
• Advanced knowledge of Microsoft Operating Systems and common applications (particularly Microsoft Word, Excel, Access, PowerPoint, Publisher and Outlook)
• Active Directory experience
• VMware and HyperV knowledge
• Experience of TCP/IP network troubleshooting
• Experience of anti-virus installation and support, preferably Sophos
• Experience of VPNs, LAN switches and remote access

Experience of website and intranet development (particularly using HTML, SQL and ASP)

• Experience of using Cloudbased Backup solutions
• GCSE English and Maths grade 4 or above (or equivalent).

In return you will be offered a salary of £28,000 to £30,500 and 26 days holiday plus bank holidays and the following benefits:

• Free on site carparking
• Annual staff profit share
• 45p per mile reimbursement for all business mileage undertaken
• Access to a range of discounts of up to 15% on gift cards and shopping at over 80 retailers / brands such as Sainsburys, Primark, M&S, Wagamama, B&Q, Boots, H&M, Spotify, ASOS, Costa Coffee
• Annual travel pass / season ticket loan scheme
• Cycle to work scheme
• Hybrid working model
• Company sick pay

Working hours will be Monday to Thursday 8- 4pm with 45 minutes for lunch and 8.45 - 3.30 on a Friday (these hours can be flexible). Hybrid working is available.