Hire Controller

Hire Controller

We are working with a large, industry leading organisation on the lookout for a Hire Controller to join their team in Ascot. This is an incredible opportunity to join a great company where you can really make an impact.

This crucial role requires an individual who possesses a combination of interpersonal, high level organisational and technical skills to effectively manage rental processes and provide exceptional service to customers.

Key Responsibilities:

• Communicating with customers in the shop, on the phone and via email
• Proactive in learning about new products
• Taking and processing hire orders and sales for tools and plant hires
• Stocking and maintaining sales goods
• Delivering equipment at busy times
• Keeping work environment clean and tidy
• Partaking in promotional events
• To prepare daily work schedule for drivers. To accommodate additional customer orders efficiently daily
• To ensure that the performance of drivers is effectively managed
• To manage holiday schedules and time keeping of all drivers
• To ensure activities within operations are carried out with the highest regard to health and safety and wellbeing of all in accordance with legal, environmental and company policies
• To ensure all vehicles attend the scheduled service intervals and M.O.T’s
• K.P.I objectives to be maintained and improved

Key Requirements:

• Excellent communication and interpersonal skills
• Familiar with logistic/?transport planning
• Must be a good team player and work well under own initiative
• Accountable for results and long-term business objectives
• Ability to learn about new products and be aware of competitor information
• Must possess excellent organisational skills, plan and prioritise workloads
• A high level of accuracy is essential, seeking clarity when required and taking responsibility for own work.
• Resolve problems effectively
• Have a good knowledge of IT systems
• Demonstrate understanding and works to exceed customer expectations

By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.