Highways Operational Lead

Posted 7 March by Capita

Highways Operational Lead Location either - Blackburn, Barnet, Salford, North Tyneside

About the role

We are seeking a highly motivated individual who is looking to transition from a highway operational role/ junior project management role into a business management position; helping support the day to day highway businesses in our Local Authority Partnerships across the UK. The successful candidate will ideally have experience of working within a highway maintenance service for a private sector organisation on a public-sector highway contracts. Experience of traffic design and street-works, along with highway maintenance would be beneficial. The successful person will also ideally have some experience of management and financial management.

The purpose of this role is to work with the Operations Director (Highways) in managing the operational services, alongside the local highway directors across the UK. The role is required to help manage and expand our highway service, within a national and local business context.


This will be a national role covering: Blackburn, Barnet, Salford and North Tyneside, so could be based from any of these offices. It will require travelling to other Capita offices, client offices and sites, with limited overnight stays (1-2 nights per week max).

About Capita Local Public Services:

Capita plc is the UK's leading provider of business process management and integrated professional support service solutions, with more than 70,000 staff across the UK, Europe, South Africa, India and other centres globally. Our clients span the private and public sectors, including Financial Services, Central Government, Utilities, Technology, Local Government and Insurance.

Capita Local Public Services have over 4,000 staff at 50+ offices in the UK and internationally, offering a vast range of professional and technical expertise across an unrivalled number of services. The breadth and depth of our experience ensures that we are able to add value to any project, regardless of its size, complexity or sector.

What you will do

Lead by example inspiring others to achieve exceptional standards.

Deliver clear and achievable targets for the business.

Support in improving team performance against objectives (including KPIs), providing the team with regular updates on how they are performing against targets. Where necessary, take decisive corrective action report problems, solutions and progress through the appropriate governance arrangements.

Help implement change and improvements in the local business units.

Support the delivery of financial Business Plans for the year with the Operations Director that aligns with the vision for each Partnership's local/regional business.

Support local business directors in the delivery of all financial aspects, working with the finance team including calculating the monthly 'work in progress' on projects; forecast cost to complete; ensuring outstanding debts are monitored and invoices are pursued.

Engage with the commercial and legal teams on all legal/commercial matters to ensure the appropriate judgement is made when agreeing commercial terms so that risk is balanced with reward.

Undertake (or arrange for) project health checks; peer reviews and project reviews to reduce/eliminate the commercial risks on project/service delivery.

Your experience will include:

Experience of highway maintenance and/or project management in a highway environment.

Knowledge of highway construction practices.

A blend of private and public-sector experience.

Excellent inter-personal and communication skills; ability to engage effectively with staff at all levels.

An ability to influence and to take important decisions and act upon those decisions quickly

Ideally, having some knowledge of highway maintenance (including traffic and streetworks elements) within a privately outsourced local authority environment

Experience of financial and business performance through the Management of Business process.

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Required skills

  • Operations Management
  • Project Management
  • Highways Opearions

Reference: 34624733

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