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Helpline Advisor

Posted 25 January by BMI Ended

Due to continued growth of BMI Healthcare’s National Enquiry Centre, we are looking for motivated individuals to join our team.

These full time positions are a great opportunity to utilise and develop existing skills in a contact centre environment. You will be the first point of contact for our patients, dealing with general enquiries and arranging appointments for them to see our consultants within BMI’s network of hospitals, a network which is the largest in the UK.

We are based in Hillington with great transport links from the M8 and to Glasgow City Centre.

Preferred candidates should have contact centre experience.  Our Customer Experience is at the heart of what we do here at BMI Healthcare.  Therefore our preferred candidates should have the passion to succeed in a customer focused environment.

In return you can expect…

  • Monthly Bonus Scheme
  • Up to 30 annual days holiday per year + statutory bank holidays
  • Free Private Medical Care after 6 months
  • Contributory Pension Scheme
  • Hours of Business (08.00-19.00 Monday to Friday & Saturday 09.00 -13.00pm)
  • 37.5 hour per week
  • Work one late shift per week and 1 in 5 Saturdays
  • Free parking
  • Regular fun charity days

(all subject to successful completion of initial probation period)

If you are committed to delivering excellence in customer care and the above benefits are attractive to you, we would be delighted to hear from you.

Please see attached role profile for more info on the role and to be considered for the role, please complete our online application form.

Reference: 34095842

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