Helpdesk Technical Support Analyst

Technical Support Executive (Helpdesk)
Monday- Friday
£20,000- £25,000!

We are currently looking for a IT helpdesk executive on behalf of our client in Uxbridge. If you are a IT graduate eager to get an amazing kick start into a well- established and respected company, or a highly skilled 1st line support engineer who wants progress onto new systems, APPLY NOW!

The essentials are that you are technically minded and can work in an office environment... eventually you will be required to visit customer sites for on site support

Job duties:
Providing helpdesk support to customers who are in contract with the company
Providing 1st line support
Answering a high volume of emails regarding issues
Providing a detailed analysis of fault finding
Installation of products on site


Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Required skills

  • Customer Service
  • 1st Line Support

Application questions

Are you confident on new systems?
Do you have experience as a Technical Support Analyst?
Do you have a good telephone manner?
Do you live within 10 miles of Uxbridge?

Reference: 34649559

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