Helpdesk Support Analyst - Bristol - Windows 7, Office 2010

Posted 4 April by ITS Easy Apply

Helpdesk Support Analyst - Bristol - Windows 7, Office 2010

Helpdesk Support Analyst required by growing Bristol office of leading Law Firm. A exciting and rare opportunity for an enthusiastic customer focused individual to take a step up into a role of responsibility being the first point of call for support within the Bristol office.

Key skills

  • Microsoft Windows 7 / 8
  • Microsoft Office Suite 2010 / 2013
  • Bighand Digital Dictation
  • HP Autonomy Worksite
  • Interaction
  • PC / Hardware support
  • Windows Server 2008 / 2012
  • Exchange / Outlook

As a Helpdesk / Deskside Support Analyst, you will provide remote technical and desk side support on all software related issues with an emphasis on taking ownership of calls and providing technical solutions when possible. 

Any experience with supporting Document Management Systems such as iManage Filesite / Worksite, Opentext / Hummingbird DM, Meridio etc is highly beneficial.

This is an excellent opportunity for a Helpdesk / Deskside Support Analyst to take on a position of responsibility.

Helpdesk Support Analyst - Bristol - Windows 7, Office 2010

Reference: 34820348

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