Helpdesk / Service Desk - Salford
£23K (Depending on experience)
Helpdesk / Service Desk Analyst who has proven experience providing 1st/2nd Line support within an ITIL environment is required by my client who are a leading MSP based in Salford.
As a Helpdesk Analyst / Service Desk Analyst the key features to your role will include supporting external clients over the phone, and via email. As a Helpdesk Analyst / Service Desk Analyst, you will have ideally worked within an ITIL environment and it is beneficial if you are ITIL certified.
Joining this leading MSP you will receive excellent training and a defined career path, they have achieved investors in people and offer an engaging excellent working environment.
Key skills required for the successful Helpdesk Analyst:
- 1st /2nd Line support experience (Ideally within an MSP)
- Active Directory
- ITIL environment
- Remote Support
- Call Logging
- Office 365
- Windows XP/7/8
The company have modern offices in Salford and are continuing to grow. They are looking for a motivated, enthusiastic Helpdesk Analyst who is looking for step in their career where they can progress their IT career with a company. If this sounds like you then hit APPLY NOW.
Helpdesk/ 1st Line Support/ Service Desk / ITIL / IT Support/ Active Directory / Service Desk / Remote Support / MSP / Office 365
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- Helpdesk/ 1st Line Support/ Service Desk / ITIL / IT Support/ Active Directory / Service Desk / Remote Support / MSP / Office 365