Helpdesk Assistant

Helpdesk Assistant

London, NW4

£23,000 + Free Parking + Pension

This is an excellent opportunity for a friendly and organised Helpdesk Assistant to take their customer service skills to the next level and join a very successful and unique local Company.

Some of your duties will include:

- Providing first class helpdesk and customer service support to clients requiring maintenance support

- Managing a high volume of calls from clients on a daily basis and establishing nature of client’s requirements

- Inputting details of caller requirements on computer system and allocating job to be completed to team of Engineers

- Tracking the progress of ongoing jobs from instigation stage through to successful completion

- Liaising with clients after job has been completed to ensure they are happy with the service provided

- Maintaining the computerised client database and updating with details of client activity on a daily basis

Burton, Bolton & Rose will only respond to candidates who they consider suitable for the role advertised. For new job alerts follow us on Twitter - @BBR_Recruitment Instagram - BurtonBoltonRose or Facebook - Burton Bolton & Rose

Reference: 34491986

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