Head of Operations

Head Of Operations

Warehousing & Distribution (Ambient, Chilled & Frozen Food Products)

London

£70,000 - £80,000 + Car Allowance + Great Bonus

ü  Are you a highly focused and determined Senior Operations Manager / Head of Operations?

ü  Do you have a proven track record of managing high performing teams in a fast-paced food warehousing and distribution business?  

ü  Are you looking for the next step in your career?

This could be the role that you have been looking for....

We are looking for a talented and ambitious Operations Manager / Head of Operations to join a rapidly growing business with a first-rate reputation in their sector. The successful candidate will be a key member of the Site Senior Leadership Team.

Key Role Responsibilities:

• Lead and manage the day-to-day Operation of a busy Distribution Centre.
• Drive continuous improvement across processes, workflow, inventory, and efficiency through the development and implementation of effective strategies.
• Analyse and report on KPIs.
• Monitor and maintain fulfilment performance metrics.
• Set and communicate business expectations through weekly team meetings. Taking a lead role in hiring, developing, and managing staff (including performance management, disciplinaries, and one-on-one meetings).
• Be target driven, setting and achieving daily / monthly business targets - providing clear reporting on progress.
• Collaborate closely with other business functions to understand sales forecasts, staffing requirements, operational space, and technology needs for peak planning.
• Maintain customer compliance and exceed customer expectations.
• Strive for service excellence keeping the customer as the primary focus whilst ensuring compliance with legal, safety, and regulatory requirements.
• Attend business meetings at all levels - serve as the direct Operations contact (both internally and externally).

The Ideal Candidate:

• A proven track record in a similar role managing a warehouse or distribution centre.
• Demonstrable experience in food and beverage import / distribution
• Professional understanding of finance, supply chain, workflow and staff management,
• First Class Leadership Skills and problem-solving skills.
• Strong organisational skills
• The ability to build strong internal and external relationships.
• Excellent verbal and written communication skills, with exceptional listening skills.
• PC literacy skills – MS Office, knowledge of SAP and warehouse management systems.
• The ability to develop strategic plans to improve and optimise the operations department.

In return for meeting the above criteria you will be rewarded with a salary of £70-80K (dependant on skills and experience) plus car allowance, plus excellent bonus and other employee benefits.

This is a fantastic time to take a lead role in an exciting and rapidly growing business at a key point in their development.

This role may be suitable for you if you have previous prior experience as a General Manager, Operations Manager, Warehouse and Distribution Manager, Depot Manager, Head of Operations.