Head of Operations - SITECH

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Position Overview:

Job Description:

Major Job Functions:

• Developing and executing fresh go-to-market strategies for the business, focused on moving from a predominately on-machine technology provider to a bias for off-machine hardware and software, coupled with a healthy service and repair business.

• Lead the SITECH sales and business development function through a culture of data-based sales management, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, all measured on a simple performance table

• End-to-end operational leadership of the SITECH business unit, striving for continuous improvement opportunities, innovations to drive growth in revenue, margin, inventory reduction, safe working practices, quality improvements etc

• Full people leadership, including health & safety, talent development and inclusion & diversity of a high-performance functional team.

• Aligning strategy and execution with Trimble, communicating and holding key relationships

• Strategic medium and long-term intelligence, in-depth industry knowledge and briefing for senior level leadership. 

• Owning and executing AOP and GTM strategy across functional areas of responsibility, including new hardware sales, software subscriptions and aftermarket repairs / field solutions.

• Responsible for achievement of all targets / performance including – Market Share, Participation, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of SITECH. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting.

• New Product Introduction (NPI) including hardware and software, as well as aftermarket innovations, working across all functional areas to ensure opportunities are identified and matched to relevant high-potential customers and their needs.

Benefits:
In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme,  private medical insurance, and car allowance, you will benefit from:

• Enhanced maternity and paternity packages

• Family-friendly policies to support working parents

• Enhanced flexible working options

• Support from a team of 40+ Mental Health first-aiders

• Employee wellbeing solutions

• Electric car scheme (UK)

• The opportunity to work with your charity of choice

• Length of service or recognition awards.

Specific Skills:

• Demonstrable leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business.

• Capable of fully understanding and managing Profit and Loss (P&L)data

• Strategic thinking, strategic planning and timely strategy execution

• Strong commercial acumen.

• High learning agility to absorb new technologies and determine the opportunities and risks.

• Adept in customer-facing situations with outstanding communication, presentation, negotiation and influencing skills.

• Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure.

• Proven problem-solving and decision-making skills.

• Self-motivated and ability to work with minimal supervision.

• The leadership of high-performance teams both within sales and operations.

• Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth.

Knowledge:

• Experience within the Surveying industry

• Civil Engineering background

• 5 years + experience in leading a multi-disciplined business segment or function.

• Knowledge of customers and competitors within the industries we serve.

• Distribution organisational awareness.

• Understands marketing programs in relation to the pricing of the assigned product.

Accountability: