Head of Operations - Award-Winning B2B Tech PR Agency

This is a rare and exciting opportunity to join the leadership team of a successful and award winning B2B Tech PR agency, and have huge influence over their next phase of our growth.

We are looking for an individual who is ambitious and excited at joining a diverse and dynamic team. This varied hands-on & front line role requires a flexible approach with the ability to take personal initiative and prioritise workload whilst being a team player within a collaborative environment.

If you have experience of working within a digital, marketing or creative agency within a people or team leadership role, we'd love to hear from you.

Full or Part time Considered - Min 30 Hours Per Week. Flex Hours Supported.

Role Info:
Head of Operations & People
Office Based London WC1 Based with WFH Flexibility
£60,000 (Full Time)
Plus Perks
Full Time - Permanent

Culture: Collaborative, Dynamic, and Creative, with a Healthy Sense of Fun!
Company: Award Winning Inde B2B Consultancies
Awards / Achievements: Top 30 UK B2B PR Consultancy, Top 10 Independent UK B2B PR Consultancy, Corporate Content Award Winners, UK Content Awards Winners, PRCA Dare Awards Finalists, B2B Marketing Award Winners.

Your Background / Skills: People. Culture. Managing and improving key business processes. Get stuck in" mentality.

About us:

At Champion Communications we specialise in helping B2B US tech companies break into the UK market by generating awareness, credibility, validation and trust through the endorsement of earned media and 3rd party endorsements. Based in central London, with an international network of partner agencies, our clients include some of the world’s biggest players including fast growth innovators and global enterprises.

Whether a client wants to make selling easier, attract partners or win investors, they turn to us. We have even had the privilege of working with the globe’s biggest, most specialised and exciting SaaS, IT Infrastructure, System Integrators and Vendors.

We Champion. Our Clients Grow.

The Head of Operations & People Opportunity:

As Head of Operations & People, you will play a key role in overseeing and optimising the daily operations of the organisation. You will be responsible for managing and improving processes, procedures, systems & people to ensure the smooth functioning of the business. Your primary focus will be on enhancing operational efficiency, driving growth, and maximizing profitability.

What this looks like:

+ Developing and implementing operational strategies to streamline processes and enhance productivity.
+ Managing and optimising internal operations, including budgeting, resource allocation, and performance monitoring.
+ Collaborating with senior management to set and achieve operational goals and targets.
+ Identifying and addressing operational challenges and opportunities to drive continuous improvement.
+ Ensuring compliance with industry regulations and standards to uphold the company's reputation.
+ Fostering a culture of innovation, collaboration, and accountability within the operations team.
+ Responsible for recruitment support and onboarding
+ Lead the learning and development across the agency & managing the delivery of internal training sessions
+ Monitoring employee engagement tools and feedback learnings to senior management team
+ Lead our social & team events as well as shaping, culture, diversity and wellbeing across the agency

The Perfect Candidate:

+ Bachelor's degree in Business Administration, Operations Management, or related field. Master's degree is a plus.
+ Proven experience in operations management, preferably in a creative, marketing, Comms or PR consultancy agency environment
+ Strong leadership skills with the ability to inspire and motivate teams.
+ Excellent analytical and problem-solving abilities.
+ Exceptional communication and interpersonal skills.
+ Knowledge of industry best practices and trends in operational management.
+ Effective communication skills (including first class written skills)
+ Be passionate about people-centric environments and understand its importance as a competitive edge

Benefits:

+ Competitive salary and performance-based incentives.
+ Health and wellness benefits.
+ Professional development opportunities.
+ Dynamic and collaborative work environment.

If you are a strategic thinker with a passion for operational excellence and people wellbeing we invite you to join our team as the Head of Operations & People.

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

Your Experience / Background / Previous Roles May Include:
Agency Ops, Media, Executive Assistant, Digital Agency Ops, Executive Assistant, Wellbeing and Culture, Office Manager, Business Manager, People Engagement Manager, People Development.

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.