Head of Engineering Operations (Alarms)

Radley Green is working with a fast-growth Fire and Security Alarms business to recruit their new Head of Engineering Operations.

This is a key role in the growth of the business and will play a pivotal role in leading the team of 15-20 installation, service & maintenance engineers. This role will be part of the senior management team of this growing business and play a big part in it's growth.

This role will be 3 days a week based in the Leicester head office and 2 out in the field reviewing and evaluating the work of the engineers / projects.

This role is not an "on the tools" role but is a managerial and development role for an experienced Alarms professional with a background in engineering.

Key Responsibilities:

Installation management

• Plan engineers’ diaries to maximise utilisation - 15-20 engineers at present.
• Track installation delivery against quotation to ensure margins are maintained.
• Source and organise equipment for engineers to carry out installation projects.
• Liaise directly with customers to book in installation work.

Technical support

• Act as the go-to person for engineers who encounter technical challenges.
• Participate in key client meetings if required and offer technical expertise.
• Ensuring NSI technical compliance.

Recruitment and training

• Source, interview and select prospective engineer candidates.
• Provide training to new engineers.
• Oversee and implement individual training plans for engineers.
• Enforce quality standards across Installation, Maintenance, Extra Works and Service.

Fleet management

• Ensure all company vehicles remain legally compliant and mechanically sound.
• Manage trackers when required.
• Buy/sell vehicles when required.

Acquisition assistance

• Perform skills audit on the incoming engineers.

This is a great role for an experienced Alarms engineer who has managed and developed teams.

Candidates must have a background in Alarm engineering.

Please get in contact ASAP to hear more.