Graduate IT Analyst
The Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization. This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to the success of a prominent player in the logistics industry.
Key Responsibilities:
- Collaborate with the Group IT Team to continuously develop and manage IT infrastructure.
- Ensure alignment of IT security policies and procedures with all IT hardware and software components.
- Take the lead on new infrastructure projects aimed at improving efficiency and functionality.
- Offer expert advice on system enhancements and optimizations.
- Efficiently manage the helpdesk ticket system to ensure prompt user support and issue resolution.
- Keep abreast of current technology trends to identify opportunities for system improvement and competitive advantage.
- Engage stakeholders within the organization, clients, and retailers to formulate improvement strategies.
- Coordinate with solution providers and maintain relationships with IT partners.
Essential Skills:
- Proficient understanding of computer hardware, network, and telephony applications.
- Desirable experience with VMWare and networking technologies such as VLAN segregation.
- Bachelor’s degree in computer science, Information Technology, or related field preferred. Strong A-level qualifications in relevant subjects considered.
- Proven experience in IT support or a related field.
- Excellent problem-solving abilities and attention to detail.
- Strong communication and interpersonal skills.
- Capability to work independently and collaboratively within a team.
- Familiarity with Windows and/or Mac operating systems.
- Knowledge of networking concepts and protocols.
- Preferred certifications (e.g., CompTIA A+, Microsoft Certified IT Professional).
- UK driving license
Location: Redditch, Worcestershire HQ (note the site is not accessible via public transport)
Salary: £24,000 - £29,000 per annum + Benefits
Required skills
- Information Technology
- Network Infrastructure
- Technical Support
- Graduate Level
Reference: 52567586
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'