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German speaking Customer Services Advisor

Posted 4 January by The Language Business Featured Ended

NEW JOB - German speaking Customer Services Advisor

SALARY
Salary is from £18,000 + £500 language allowance + 10% saalry (£1,800) to work the night shift. Normal day time hours available. 4-6 month contract.


LOCATION
Redhill, Surrey (30 mins south of London by train)


LANGUAGES
German and English


COMPANY
Our client is a successful, international customer support and services company who are currently looking for 2 x German speaking Customer Services Advisors.


JOB RESPONSIBILITIES

Your role as German speaking Customer Services Advisor will include the following duties and tasks:

  • Answering incoming calls in either German & English
  • Managing incoming requests from VIP clients in a timely manner
  • Ensuring quality service is delivered and targets are met
  • Share knowledge on travel destinations, special interests, events and suppliers
  • Recording accurate customer records
  • Providing assistance and advice to customers whilst they are abroad


CANDIDATE EXPERIENCE / SKILLS

  • Fluency in German and and English is essential
  • Strong customer service skills
  • Excellent telephone manner and interpersonal skills
  • Excellent organisational and time management skills
  • Proficient IT skills
  • You must be a team player with the ability to multitask and effectively manage your time, whilst delivering exceptional customer service.


WORKING DAYS & HOURS
4 days on, 4 days off from 8.00 - 21.00 (actual hours worked vary)
For an extra 10% salary (£1,800) there is an option to work the night shift hours, 4 days on, 4 days off from 21.00 - 08.00 (actual hours worked vary)


TO APPLY FOR THIS OPPORTUNITY, PLEASE EMAIL YOUR CV DIRECTLY TO US.

Contact: Jonathan Grimes

The Language Business is a leading, specialist multilingual recruitment agency. If you are looking for a new job with languages or you are looking to recruit a skilled bilingual candidate please contact us for more information.

Reference: 34133646

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