NEW JOB! German & French speaking Export Customer Services Advisor. Our client is a world-leading designer, manufacturer and exporter of design lead products with an excellent opportunity for a German & French speaking Export Customer Services Advisor to developed their export sales across Europe.
German, French and English
Exeter, South West England
Our client is a world-leading designer, manufacturer and exporter of design lead products with an excellent opportunity for a German & French speaking Export Customer Services Advisor to develop their export sales across Europe.
In order to manage their export sales activities across Europe, they wish to recruit a German & French speaking Export Customer Services Advisor. Your typical job responsibilities will include:
- Receiving and making telephone calls in German, French and English ensuring all calls are dealt with in a friendly and professional manner
- Processing orders received via telephone, fax and email
- Responding to and solving customer problems / queries / complaints
- Supporting and liaising with the Sales Representatives with regards to queries relating to customer details, display products and inputting of orders.
- Assisting customers with floor plans and quantity calculations.
- Liaising with warehouse / carriers with reference to distribution.
- Liaising with the Freight Controller and freight forwarders to obtain transport quotes and book freight.
CANDIDATE SKILLS AND EXPERIENCE
- Fluency in German, French and English is essential
- Possess excellent communication skills with a confident, pleasant telephone manner.
- Have a knowledge/understanding of export documentation (desirable).
- Working in a team, but also enhancing that team
- Have accurate keyboard skills and experience of data entry.
- Have proven customer service / sales order processing experience.
- Be a quick and adaptable learner.
SALARY & BENEFITS
£excellent! + benefits including a contributory pension scheme, staff discounts, childcare vouchers, accident insurance and death in service cover
To apply for this excellent opportunity as a German & French speaking Export Customer Services Advisor, please click the Apply Now button and send your CV to us.
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