General Manager

A General Manager is required to lead a key operation in Kent for our leading logistics client.

Client Details

Our client is a leading logistics service provider with sizeable market share.

Description

The General Manager will provide overall leadership for the site in Kent and drive the key company objectives of our client. You will be responsible for the overall operational, financial and people performance on site, alongside the development and execution of the business plan against customer, financial, internal business process, people and H&S KPI's. Key responsibilities will also include:

• Deliver improving financial performance for the operation, ensuring the site meets budget commitments.
• Engage and work closely with the commercial team to design and build business growth strategy.
• Engage regularly with existing local customers served by the site, developing relationships that support contract retention and growth opportunities.
• Ensure that all staff deliver and maintain a high level of customer care by monitoring service levels and ensuring that corrective action is taken as appropriate.
• Set and agree clear challenging objectives with your team, regularly monitoring their performance and taking action to address any issues.
• Manage site resources, identify departmental synergies to drive effective efficiencies whilst maintaining customer and regulatory contractual obligations.
• Create and develop a continuous improvement strategy involving all colleagues on site.
• Develop succession planning strategies identifying and growing talent to fill leadership and business critical positions in the future.
• Ensure that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and transport) are maintained.
• Contribute to the wider branch network as a whole by identifying and sharing best practice.
• Support the wider Leadership Team in identifying and achieving business strategic plans.
• To continually evaluate the resources required for the site, to include current and future demands, ensuring capacity plans are aligned with volume reductions and fluctuations.
• Prepare annual budgets and report on monthly financial position.
• Ensures appropriate consultation with TU/Staff representatives.

Profile

The successful General Manager will most likely be Kent based or commutable to Kent and will be able to demonstrate the following experience:

• Proven experience as a General Manager or similar senior operations role within a fast paced logistics environment
• Multi-drop logistics experience is advantageous
• Excellent people management skills and experience of building engaged and inclusive team cultures
• The ability to challenge the norm and achieve sustainable change
• Strong commercial skills and previous P&L/budget experience
• National/International CPC holder

Job Offer

• A competitive salary of between £60,000 and £65,000 (depending on relevant experience).
• Company car or car allowance
• Potential for discretionary Bonus (subject to company performance).
• Private Health Insurance
• Pension
• Life Insurance