General Manager - Private Homecare

General Manager - Private Homecare

Leicester, Leicestershire

£40,000 per annum

Bonus of up to £10,000 per year

40 hours per week

TRC is working alongside a young and fresh homecare business based on the outskirts of Leicester, covering the North and South of Leicestershire.

Due to the size of the patch, the owner is looking for an experienced registered manager with extensive involvement with private homecare packages. As the general manager, there would be added responsibilities such as budgeting and managing finances.

My client has a 5-year plan, which would involve the opening of satellite offices to run patches closer knit with the central office being the main location.

Some of the main duties include:

• To have overall responsibility for the operational and care delivery functions of the office, reporting to the Managing Director.
• To have overall responsibility of the business administration elements of invoicing, banking, payroll and contracts.
• To manage the Registered Manager at the location.
• To manage the services within in accordance with standards agreed with the Managing Director, legislative requirements, relevant regulations, and in line with accepted best practices.
• Create a work atmosphere that promotes a high quality of work life.
• Create and maintain a culture of performance and excellence.
• To oversee implementation of policies and procedures.
• Manage costs effectively at all times in agreement with the Managing Director.
• Always act in an open and transparent manner, irrespective of who the General Manager is dealing with (i.e. Managing Director, Staff, Clients or external personnel).
• Must have a working understanding of the Care Act and CQC’s Essential Standards. To assist in the Registered Manager in the improvement and maintenance of these standards.
• Must have a working understanding of the finance of the business and ensure that invoicing and banking are completed in good time and correctly.
• To ensure that reconciliations are completed at least monthly, that monitor transactions into and out of the company bank account, and that debtors are being managed in a robust and effective manner.
• To ensure that staff are paid accurately and in good time, as per the company’s payroll timetable.
• To ensure that all contracts are in place for all clients, and that both the client and the office have a signed copy of the business contract.
• To ensure that all HR and personnel issues are dealt with effectively and in good time e.g. disciplinary issues, grievance issues, maternity issues, etc.
• To effectively control costs, such that client safety is maintained but also so that company budgets are followed as much as reasonably possible.
• To market and sell the brand and service as needed, to ensure on-going increases in client numbers.

Criteria:

Must have at least 2 years as a manager within private homecare

Must have a full UK driving license

Clean DBS