Food & Beverage Team Member

Posted 22 April by National Trust

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Summary

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.


Fountains Abbey Estate is a beautiful place to work, and people are at the heart of what we do. As part of the food and beverage team, you will be key to giving our customers a visit to remember. We also want to make sure that you love what you do, by prioritising a work-life balance, and creating a fantastic culture to be a part of .

This location is in a rural area, so please think about how you’d get here for work, before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: This role is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we're looking for flexibility to suit the needs of the business. We'd give you as much notice of this as possible, and will try our hardest to work around any other commitments you may have. The role will include some weekends and Bank Holidays, however, there are no evenings or split shifts. 

Salary: £11.50 per hour.

Duration: Fixed Term Contract

Interview date: 

What it's like to work here

To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video. 

What you'll be doing

As a Team Member, your main focus will be front of house, looking after our customers, welcoming them with a smile and providing outstanding service.


With your love of working with people and your ‘can-do’ attitude, you’ll be making sure everyone has a great visit while keeping the standards of food and drink high. This is a lively business that’s constantly on the go, so teamwork and adaptability are crucial. You’ll be keen to understand what people want, to help them and to make recommendations.


We offer a thorough induction that fits the job, training in allergens and food safety, and any mentoring needed to make sure you thrive in this role.


Who we're looking for No experience is needed, but we’d love to hear from you if you’re:
•Happy to work in a team or on your own initiative.
•A people person, who cares about giving great service.
•Enthusiastic and willing to learn. The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax-free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places
  • Independent financial advice

Click here to find out more about the benefits we offer to support you.

Reference: 52510519

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