Finance Administrator

Posted 7 February by Daily Mail and General Trust PLC

Main Purpose of the Job

The primary purpose is to facilitate the weekly payments to Contributors across Mail Newspapers (Daily Mail & The Mail on Sunday and Metro. The role is responsible for query management and resolution, and will require considerable liaison with Editorial Staff as well as a significant number of our Contributors.

Key Responsibilities/Tasks

  • Mark up the various titles to enable self-billing and hold regular review meetings with the appropriate Editorial Desks
  • Respond promptly to contributor inquiries and liaise with the appropriate Editorial desks and the payments team to ensure they are resolved and resolution is communicated effectively.
  • Manage any complaints through to resolution taking appropriate action and communicate accordingly
  • Work closely with the SSF in Leicester to ensure the timely payment and reporting of all contributor claims
  • Act as first point of contact for Editorial Staff who have finance related queries, for example relating to contributions and expenses.

Key Experience and Qualities

  • Excellent customer and colleague relationship skills including the ability to build relationships quickly and effectively
  • Ability to deal appropriately with any conflicts which may arise
  • Strong interpersonal skills including the ability to communicate clearly and effectively both verbally and in writing.
  • Proactive; ability to use initiative and take ownership of queries until fully resolved
  • Good attention to detail
  • Ability to work to deadlines, and to remain calm under pressure
  • Flexible and collaborative approach, able to work as part of a small team and provide cover for colleagues
  • Computer literacy in Word, Excel, Outlook and other systems required to perform the role

Reference: 34308860

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