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Field Support Engineer - Gloucester - £22k Car

Posted 4 January by Adria Solutions Ltd Ended
Field Support Engineer - Gloucester - £22k + Car

My client, a software company specialising in Apple products are currently recruiting for a Field Support Engineer to be based around the South West.

My client work with businesses and schools across the country providing Apple solutions and support. Their Head Office is based in central Manchester however most of their work is with Schools throughout the UK.

As a result, this role would involve onsite support at a variety of local schools and businesses providing day-to-day support. You will be provided with a company car and a fuel card for both business and personal use.

My client is looking for a field engineer with good experience, both installing and troubleshooting in a mixed technology environment (including Apple, Microsoft, and Google).

As a field engineer, you would work in both an onsite, and remote capacity as required, to support schools and businesses in their deployment and ongoing use of technology. This could include installation of a new server, maintenance of existing ones, integration services, migration services, client support, or support for other services.

We know that many of our customers typically work in mixed-technology environments, so we ensure that all of our technical team are provided with a full professional development journey, to support the developing and maintaining of knowledge.

GBM understand how vital it is to ensure training and certification is provided to all of our technical team, and that the development of relevant skills and attainment of certifications are available to all.

Ideally, we would be looking for an engineer with:

* Experience of providing 1st and 2nd line support to external clients
* Proven history of working with schools - a clean enhanced DBS check will also be required
* IT Support experience
* Strong communication skills
* Experience managing/maintaining a network
* Knowledge of Mac OS and Mac server
* Knowledge of any third party MDM solutions is advantageous
* Any exposure to supporting Windows server is advantageous
* Full UK driving licence is required, as this role will include client visits / onsite support

Field Support Engineer - Gloucester - £22k + Car

If this seems of interest to you and you would like to learn more then please email a copy of your CV to

Field Support Engineer - Gloucester - £22k + Car

Required skills

  • Apple
  • 1st Line
  • Mac OS
  • 2nd line
  • Support
  • Mac Server

Reference: 34140254

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