The post holder will understand the regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with them, relying on their ability to recognise that they need specialist advice
The job involves ownership, flexibility, responsibility, and commitment. A "can do, will do" attitude is essential.
To meet individual targets, monthly, quarterly and annually.
Create a learning environment to further enhance/ maximise sales and productivity
To create own sales visits when necessary
To complete all required performance reports and activities
To maintain and maximise existing accounts and create new sales from outbound and inbound calling / customer visits
To promote the business portfolio on all customer calls by understanding the customers organisation in order to be able to make suggestions to help make business decisions.
Profile & Experience
Technical / role specific skill requirements
Qualifications, which are essential to the role
Relevant experience, which is essential to the role
Minimum essential training for the job
Possess excellent interpersonnel & communication skills.
Be able to create effective relationships with customers, other parts of BT and colleagues
Must have a full clean driving license
Owned vehicle must have minimum of third party insurance and be fully taxed at all times
Post hold must have a road worthy vehicle at all times
Have excellent planning and organisational skills.
Be a very good team player and able to act with direction.
Be resourceful and creative in solving problems and be able to work on own initiative.
Be familiar with BT Systems and MS Packages: Word, Excel,
Be able to operate effectively in a pressurised environment.
Be able to deal with and issue escalations in an effective manner.
Be able to motivate others to use best practice, as and when identified.
Attend training courses when required.
The following are mandatory for all BTLB employees
To comply with company policy and best practice in security, legal and regulatory compliance.
To safeguard customer information at all times.
To access, use or disclose customer information only when necessary to carry out the job.
To complete all mandatory training packages required and when/where necessary complete other training packages that will support/ assist the individual with sales
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