Facilities Administration Assistant (Temporary / Part-Time)

Our client is currently recruiting for a Part-Time Facilities Administration Assistant to join them on a temporary basis, for approx. 8 weeks. The role is responsible for providing a comprehensive and efficient facilities/administrative support service, across various departments/locations. You will be working in a customer service environment and providing excellent customer service to a range of internal and external stakeholders, and providing administrative support to the team.

Main Duties and Responsibilities:

• To act as a main point of contact (both face to face and on the telephone) for visitors and day to day enquiries and providing a courteous, timely and effective response, signposting and/or directing enquirers as appropriate.
• To maintain a network of key contacts and an up-to-date database of key contacts for operational/facilities services.
• To administer ad hoc room booking requests using room booking/timetabling systems and deal with any queries regarding room allocations and requirements.
• To assist with the preparation of information packs and website information.
• To adhere to building, Fire and Health and Safety regulations and requirements, at all times, and escalate any issues/concerns in accordance with company protocols.
• Prepare clearly defined letters, documents, presentations, typically using standard formats or templates.
• Carry out routine record keeping, filing, photocopying and data entry to ensure accurate records are maintained.
• Assist with the organisation of meetings through booking meeting rooms and catering and be involved in the collation of information or materials to assist in the effective organisation of internal and external activities.
• Assist with the archiving of data in accordance with company policy.
• Prioritise tasks within daily/weekly routine to ensure work is completed to time and appropriate standard.
• Raise orders and process invoices.

Education / Experience:

• 4 GCSE’s (or equivalent) at grade C or above including Maths and English or equivalent relevant experience
• Experience of working as a member of a team in a customer focused environment (essential)
• General administrative experience (essential)
• Experience of data entry (essential)
• Experience of raising orders and processing invoices (desirable)

Skills / Competencies:

• Good Microsoft Office skills including Excel, Word, Outlook and Teams
• Good interpersonal and communication skills, including written and verbal communication
• Ability to solve problems as part of a team and resolve straightforward issues
• Ability to complete work accurately and with attention to detail

Hours of Work:

12pm - 5pm Monday to Friday