Export Sales Administrator

The Company:

An exciting opportunity has become available for an Export Sales Administrator to join a successful, family owned gift and home accessories company.

Our clients are recruiting for a Sales Administrator, who is proactive, customer focussed with excellent telephone, email, and administration skills to join our small team.

The role will support the Sales function of the Export department to provide an unrivalled high-quality service to our customers both professionally and within agreed or reasonable timescales.

The Role:

• Working with customers in Europe and Worldwide.
• Order Processing & booking in.
• Processing of Credits & Returns.
• Liaising with customers on orders and deliveries.
• Arranging despatch of goods and managing delivery dates.
• Working with pounds and euro pricing.
• Handling customer specific enquiries & answering incoming calls when required.
• Performing administrative functions with customers’ orders.
• Ensure effective communication with your Manager and your team.
• Taking Inbound Service and Sales calls from customers.
• Understand your customers’ needs and maintain and exceed customer service standards.
• Be a bright, motivated, empathetic, and professional person.
• Have good verbal and written communication skills and an ability to build rapport with customers.
• Computer-literate, experience within all Microsoft suites.

Requirements:

• Be a bright, motivated, ambitious, and professional person with a good sense of humour.
• A great written and verbal communicator with the ability to build rapport with colleagues and customers at all levels, demonstrating excellent inter-personal skills.
• Able to remain calm under pressure and problem-solve accordingly.
• Commitment and a strong work ethic.
• Analytical and logical thinking and ability to interpret customer insight.
• Energy and passion for all fields with a positive, can-do attitude.
• Computer-literate and good organisational skills.
• High attention to detail.
• Excellent time management.
• Customer focused.
• Flexible and can-do attitude with passion/drive to help move the business forward.

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Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.

Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.