Export Customer Service / Gateway Coordinator

Freightserve recruitment are looking for two Export Customer Service / Gateway Coordinators to work 4 days on 4 days off. The company is a major Freight Forwarder based in the Heathrow area.

Role Responsibilities:-

• Working as part of LHR Export customer service and gateway department.
• Plan Flight Schedules / manage allocation and rates
• Responsible for ensuring clients KPI requirements.
• Flight and capacity management to get best achieved rates
• Planning and executing ULD builds
• Hold strong relationships with the carrier operations
• Working with internal teams
• Accurate completion of all types of customs paperwork and shipping documents.
• Ensure all queries are acted upon immediately and where necessary escalated to senior staff.
• Adhere to Aviation Security and the company’s security procedure.

Rewards and Benefits:-

We’ll support your development, help you grow and also offer you a package that includes:

• Competitive Annual salary
• Employee Recognition Scheme.
• Excellent Pension Scheme.
• Life Assurance.
• 25 days holiday (pro-rota)

Working 4 days on 4 days off (either 7am - 7pm, 8am - 8pm or 9am - 9pm)

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.