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Enquiries Administrator

Posted 23 April by Mosaic Recruitment Ltd.,

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£22,010 - £22,500 per annum

Harlow , Essex

Permanent, full-time

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Hybrid working after training and competent in the role
Lots of additional benefits make this job attractive

A fantastic opportunity for a bright administrator to join a successful established and growing company in the heart of Harlow on a Permanent basic.

The Role:
Solicitors Enquiries Administrator
Location: Harlow
Reports to: Solicitors Enquiries Manager
Salary: £22,010- 22,500

Job Summary
The purpose of this role is to support the Solicitors Enquiries team. You’ll be part of a team that leads and co-ordinates the internal processes relating to the buying and selling of properties under management.

Responsibilities & Duties
• Dealing with all aspects of sales enquiries received in the first instance from Solicitors and Leaseholders alike via email, telephone, and post.
• Liaise with both Solicitors and Leaseholders in respect of any additional enquiries raised as and when they arise.
• To process all completion paperwork received i.e. Notices of Transfer/Charge, Deeds of Covenants, Share/Membership documentation.
• Raising apportionment enquiries in relation to outstanding Service Charge account balances direct with Solicitors dealing via email.
• Issuing of Share/Membership Certificates.
• Issuing of Compliance Certificates for Land Registry.
• Issuing of Welcome Letters and Statements of Accounts.
• Maintaining client records .e Landlord/Client/Leaseholders names and addresses.
• Downloading Leases/Transfers from Land Registry along with conducting Map Searches.

Qualifications & Skills
• Experience in Legal or Property Management desired but not essential
• Excellent written and verbal communication
• Ability to self-manage and prioritise work effectively
• Works well under pressure and remaining calm
• Good attention to detail

Special Requirements
Working hours are 37 hours per week Monday to Friday. The position is based in the office with an element of working from home after full training and being competent in the role.

Company Summary
Warwick Estates are appointed by a variety of clients who discharge and delegate the property management functions in each property lease to Warwick Estates by means of a Management Agreement or contract.
Depending on the client type, property type and service levels agreed this will vary across the business, however our core functions are:

• Ensuring client and customer compliance with the lease terms and overarching legislation
• The generation and collection of service charges
• Compliance with health and safety standards to ensure all residents are safe in their homes
• Excellence in client and customer service to ensure we are the trusted property partner

Our values are what’s important to us, our living breathing values. Every decision, action and interaction have these values at their core. Whether at the highest strategic level or on day-to-day tasks, every task and situation should be completed and reflected on with these values in mind to ensure that we are consistently working towards embody our vision to be our clients trusted property partner:
• Team players
• Open, honest, and transparent
• Professional

For more information, please contact the office on

Reference: 52521572

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