Ecommerce/Online Customer Assistant and Shop Sales Advisor - Menswear Fashion Store

Posted 11 September by Matchme Recruitment

A premium menswear store based in the heart of Borehamwood are looking for a full-time sales assistant with an element of buying responsibilities, ecommerce /customer service and shop-floor tasks. This is a full-time role which will include 2 Saturdays a month and Christmas peak period including Boxing Day.

The role will vary from shop floor days to back office where you will be handling customer service queries and helping the Head of Ecommerce with online sales.

Ideally, you will have experience working in a retail store. Fashion and men's styling experience a bonus.

Duties involve:

Shop floor:

· Customer Service (selling, up-selling, returns etc)

· Sale Periods (organise the sale and any POS needed)

· Folding

· Re-Merchandising

· Problem Solving

· On-boarding new members of staff

· Flexible to work other stores if required including Hoddesdon, Eastcote & Borehamwood

- Experience in Excel and adding data a must


Attend buying appointments and solo visits to brands.

Back Office:

· Returns

· Spreadsheets ready for uploads

· Buying Strategy


Customer Care and Returns:

  • Answering customer queries including third party channels and dealing with returns and faulty items.
  • Experience in Shopify a Must


  • Assisting with large shoots

A lovely, friendly team and a great time to join.

If this sounds like you, then please apply asap for an immediate interview.

Required skills

  • Retail Sales
  • Sales

Application questions

Do you have a driving licence and own transport?
Do you have experience of Buying?
Do you have experience of Shopify?
Are you proficient in Excel?

Reference: 40837575

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