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Find Full-time Contract jobs at E On with Reed.co.uk. Discover vacancies on offer, across the UK, helping you ❤ Mondays.

We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! We are looking for a Site Supervisor join our team based at QMC, Nottingham on an 24-month fixed-term contract basis. Here's what you'll be doing E.ON and Nottingham University Hospitals NHS Trust have announced an agreement to upgrade and manage the Queen's Medical Centre's (QMC) on-site power plant, as well as introduce an energy efficiency programme that will guarantee dramatic reductions in energy use and make guaranteed savings in the region of 2.8 million. The project will see E.ON working with the hospital's support services and construction partner, Interserve, to upgrade the QMC campus's combined heat and power plant - which generates heat and hot water as well as electricity for use across the site. To help us deliver this large and complex project we require a Site Supervisor to join our team on a 24-month fixed-term contract basis. As part of this role, you will undertake and assist daily site inspections, as well as support with the identification and mitigation of Health and Safety Risks. Key activities include Assisting the Site Manger with contractor &amp; client liaison. Ensuring plant and equipment are checked daily/weekly and documented. Liaising with contractors H&amp;S team when required. Ensuring traffic managements systems are being upheld. Liaising with external and internal stakeholders to ensure problem resolution. Ensuring a safe working environment by addressing safety issues, leading by example, and encouraging a safety 1st attitude in all team members. Resolving all upcoming safety and quality issues, liaise with HSSE department as required. Identifying and managing risks and escalating to management as required. Assisting with the management and storage of project documentation. What we need from you Construction site supervisor management skills and related experience with proven track record on variety of energy and/or M&amp;E projects. SMSTS or equivalent qualification. Appropriate engineering or H&amp;S qualification or appropriate experience range on successful projects. Knowledge of current legislation with regards to HSSE, construction and services installation. Good communication skills, interpersonal and influencing skills with the ability to take a confident and diplomatic approach with colleagues, contractors, the customer, and senior managers. Numerical and analytical skills with the ability to interpret data and information and produce it in a clear and logical format. Here’s what you need to know Our market-leading benefits package includes 26 days holiday bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 8th) we’ve proven that we’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we’re happy to talk flexible working and offer a range of flexible working options, including full time, part time and job share. As a Disability Confident Employer we interview every disabled applicant who meet the minimum criteria for the role. We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.

Site Supervisor - Power Plant

The E.ON I&amp;C Pillar combines the current nPower nBS &amp; E.ON B2B businesses to create a new 8billion revenue business serving c60,000 customers and around 300,000 meter points with a view to becoming the number one B2B energy supplier in the UK. We have an exciting opportunity for a Customer Experience Design Lead to join our Customer Experience and Improvement team on a 12-month fixed-term contract basis. For this role, you will report into the CX Senior Lead and be responsible for delivering brand new insight led customer journeys and helping to implement and embed them within the organisation as part of the Customer Experience and Improvement Roadmap strategy. This role offers a great opportunity to work with various stakeholders across the business to improve Net Promoter Score (NPS) and Customer satisfaction (CSAT). This role offers the hybrid working approach, where you will be working in the office (Solihull) approximately 2 days per week. Key responsibilities Leading the design and development of detailed 'as is’ and 'to be’ Journey maps, capturing all critical touchpoints, moments that matter, interaction, and emotion experienced by Customers and Third Party Intermediaries (TPI's). Employing service blueprinting techniques to visualise front-end and back-end processes underlying each journey. Conducting regular workshops with colleagues and stakeholders to gather insights, validate Journey maps, and identify areas for improvement. Consider all available insights i.e. external customer research, internal operational metrics and feedback from colleagues as actionable intelligence and compelling reasons for change. Using digital tools and platforms to create interactive Journey maps that can be easily shared, updated, and iterated upon. Collaborating with cross-functional teams to ensure Journey designs are actionable, highlighting areas for process improvement and innovation. Presenting detailed Journey maps, insights, and recommendations to the Customer Experience and Improvement team, and broader internal stakeholders, ensuring alignment with the overall customer roadmap. Create, sign off and deliver Journey concepts/ initiatives supported by business cases, working with the Customer Experience and Improvement Senior Leads. What we need from you Proven track record of delivering excellent customer and colleague experiences and driving engagement from within a CX Team. Expertise in Journey mapping, service blueprinting, and user experience design (refining, presenting, delivering). Proficiency in using digital tools and platforms specifically designed for Journey mapping and design. Confident communicator - able to interpret complex data / research and translate information for different audiences and levels of understanding. Ability to produce high quality professional presentations and designs, sourcing data to support Business cases for change. Solution driven mind-set, dedicated to finding pragmatic solutions to difficult problems with high standards of drive and determination to succeed and deliver. It would be great if you had Experience with large transformation / continuous improvement programs / production systems / business systems. Experience in partnering model at multiple levels of the organisation from front line to executive. Design experience within the energy industry. Here’s what you need to know Our market-leading benefits package includes 26 days holiday bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our current ranking is 8th) we’ve proven that we’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we’re happy to talk flexible working and offer a range of flexible working options, including full time, part time and job share. As a Disability Confident Employer we interview every disabled applicant who meet the minimum criteria for the role. We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.

Customer Experience Design Lead

Full-time Contract  Jobs at E On | Reed.co.uk

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