Desktop Service Technician
Desktop Service Technician
x3 newly created support and project focused roles where you'll be travelling between sites and working in a customer facing environment.
You will be a part of an organisation with a real cause for good and is nationally recognised.
Location: Offices in London, Salford, Leicester, and Nottingham (and many more in the UK). You can be based anywhere in the UK - onsite 3-4 days per week (travel expensed).
Remuneration: £150 per day + expenses covered (inside IR35 - 6 month contract)
Your role as a Desktop Engineer (x3):
- Overhauling an entire thin client environment, replacing with light desktops.
- Providing high level of customer service through on-site technology support as required.
- Ensuring that all tickets are logged and resolved in a timely and effective manner (according to defines SLAs).
- Evaluating problems and requests and selecting the most appropriate solution within corporate guidelines.
- You'll gain exposure to Windows Server, AD, Office 365, and Microsoft Suite. The role is split into 3 parts:
- Site Visits - Occur on Tuesday/Wednesday/Thursdays.
- Remote Support - Resolving tickets via ServiceNow
- Desktop Support - walk ups, fixes, meeting rooms and again generally just being pro-active.
Ideally as a Desktop Engineer (x3):
- You'll be passionate about customer service and personable.
- Confident with support and eagerness to progress technical capabilities.
- Broad experience with PC/laptop hardware, software, and mobile devices.
- You'll be keen to help with a customer first mindset.
- Ideally you will have a drivers license in order to travel round sites.
Sound interesting? Please do apply directly for more detail.
Reference: 52366322
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