Deputy Head of Retail / Deputy Retail Manager / Catering Man

Posted 11 November by Start Monday Ltd Featured

Deputy Head of Retail / Deputy Catering Manager - South East London - Leading Venue - EXCELLENT SALARY!

We are currently looking to recruit a Deputy Head of Retail to inspire and lead a large team for an accomplished food & beverage and hospitality company for one of their clients leading venues in South East London. They have recently undergone a major refurbishment and rebranding on their 40 food and beverage outlets.

Your role will be to delivery consistent and exceptional standards across the retail business - exceeding agreed targets and continuing to grow the excellent service that is offered. You will be responsible for recruitment and retention, the development of team managers and front-line staff - providing inspirational leadership.

You will also be commercially accountable for all aspects of budgets (P&Ls, budgets, forecasts) and analyse performance statistics.

This role would suit a natural leader, with senior management experience - minimum 5 years a F&B management level. It is also essential that you have multi site and outlet knowledge and be positive and passionate about food!


  • Demonstrate knowledge of food and beverage operations with a focus on innovation, standards and market awareness
  • Achieve forecasted revenues in the retail operation whilst exceeding guest expectations
  • operational procedures and staffing to ensure improved customer service and cost savings.
  • Maintain day to day contact with the client/management to engender great working relationships
  • In conjunction with the Health and Safety advisor, undertake regular health and safety audits of the retail operation and direct corrective action if required.
  • Ensure full implementation of the companys food safety policy and procedures
  • Build, lead and manage an effective team with clear succession and development plans, ensuring measurable KPIs are set in line with business objectives

Ideal Candidate

  • 5+ years experience in a retail environment Essential
  • Experience in an Arena, Stadium / fast paced beverage environment Essential
  • Experience in delivering quality fast food -Essential
  • Experience of managing via a complex matrix of operations within a contract environment Desirable
  • Industry Awareness Essential
  • To able to work unsociable hours i.e. weekends and late finishes
  • Strong leadership, communication and financial skills
  • Strong organisational and labour skills
  • Computer literate
  • A can do attitude
  • Motivated by a passion for quality and great service delivery
  • Creative in thinking and approach
  • Ability to deal with a wide range of people and departments
  • Standards and quality driven, hands-on management style
  • Effective team player
  • Assertive, calm, works well under pressure and meet strict deadlines

So if you are a strong manager with the above skills and would like to develop your career within a forward thinking company then please call us or email a CV.

The excellent salary will be disclosed on application.

Our client is an equal opportunities employer.

Due to the high levels of applications if you do not hear from us within 2 weeks your application has been unsuccessful

Required skills

  • retail
  • catering
  • hospitality
  • food and beverage

Application question

Do you have experience in a similar role?

Reference: 33779263

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