Data Analyst - Onsite - Luton

Data Analyst

Permanent - Onsite

Luton, United Kingdom

About Client

Our client believes that when vulnerable people have a good home and a helping hand, they become more independent and rely less on local authorities. Our client is also a specialist housing expert. They have been operating since 2015 but their experience is far greater. The client knows that being proactive, doing things well and offering more works, because by looking after our residents, they look after the organisations who partner with.

About Role:

This role is a key element of our organizational focus and commitment to using data as a valuable tool to support our understanding of performance, to drive improvements; and also communicate our impact, to support our ambitious growth journey.

Working across internal systems the role will incorporate all aspects of the data analysis function, including data cleansing and defect management, root cause analysis and process review, data collation and manipulation.

Using this raw data the role will identify and develop opportunities to use and present data in an innovative.

The role will lead on the creation of specific management information outputs (in prescribed formats) for key external stakeholders. Ensuring the accuracy and timeliness of the data is fully aligned to the relevant service level agreements and expectations.

This role will play a significant part in supporting and mobilizing this process, working across the organization to support departmental leads and data-owners, to ensure the most positive transition process.

Responsibilities

• Provide regular reporting packs to the various public bodies that we work with
• Prepare and automate monthly management pack with detailed business and financial analysis and insights
• Provide statistical information and insights that can be used for business development and profile-raising purposes
• Support decision making within the business by analyzing data for a better understanding of the business drivers and appraisal of results of ongoing initiatives
• Work with the management team to develop forecasts
• Support across the business to generate and analyze customer satisfaction surveys
• Work with all departments and other internal teams to identify how we can improve the quality and accessibility of our data and provide data insights to team operations.
• Support ad hoc projects such as reporting on property pipeline and deployment for new Ministry of Justice regions or other business expansion
• Support migration of data from legacy systems into Omniledger or others
• Establish and document processes to obtain information from various data sources
• Work with external IT support to ensure Omniledger data accuracy and consistency
• Train members of the finance and other teams on Power BI

Required Skills

• Data manipulation
• Data analysis and strong attention to detail
• Visualisation and presentation of data with reconciliation back to source systems to assure consistency
• Problem solving and innovation
• Strong business decision support through knowledge of key financial and growth drivers of the business

Preferred Skills

• Substantial knowledge of Excel and other data sources
• A good understanding of data manipulation and visualisation software (eg Tableau/SQL/Python/PowerBI)
• Excellent communication and presentation skills so that data can be presented in a user friendly and engaging manner