Customs Supervisor

Our client, a well-respected player in the Supply Chain & Logistics industry, offering a number of specialist services such as freight forwarding, customs clearance and warehousing, are looking to recruit a Customs Supervisor to be based at offices in Wythenshawe, Manchester.

On Offer:

• An attractive salary up to £34,000 per annum, dependent on experience with yearly salary review
• Monday to Friday working hours, 08:30 am - 5:30pm
• 20 days annual leave (rising to 25) + Public holidays. Plus one Milestone Day per year to take as you wish
• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
• Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
• After 1 year of service - Private Medical Scheme & Company contributions increase 9% for the Group personal Pension Plan.

Duties and Responsibilities of the Customs Supervisor

• Import/Export customs entries, Transit documents, Bond documents, Reds and Customs amendments.
• Understand and execute the departments vision of good business development in order to successfully move Ocean and Road products.
• Complete all Import, Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction.
• Correctly complete all customs declaration forms.
• Immediately report any amendments to the customs declaration forms to line manager.
• Complete ad-hoc and spot checks on customer entries and submit reports to line manager and Head of Department weekly.
• Provide training to new starters on the Customs system and procedures and continued support to the current team.
• Create training programs for new starters and existing staff on Customs systems, procedures and Import/Export regulations.
• Provide a point of contact for out of hours Customs issues on export as well as import.
• Assisting with Import/Export Compliance issues and queries.
• Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager.
• To provide support to the Import function where able and dependent upon capacity and to support the Import supervisor where required.
• Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format.
• Implement and improve new efficiencies in customer workflow in conjunction with line manager.
• Ensure all Import/Export operational activities are completed on time.
• Accurately complete all invoicing for imports, exports and clients within 48 hours of activity.
• Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay.
• Support the Head of Customs with any given customs compliance tasks in line with the development plan and quickly escalate issues and resolve Customs problem

To Be Considered:

• Previous experience as a Customs Supervisor / Manager or Senior Customs Clerk within the freight forwarding sector
• Quality organisational skills and ability to manage many tasks or projects at the same time.
• Ability to prioritise own workload but also be able to work as part of a team
• Strong communication skills, both written and verbal.
• Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems.
• Demonstratable working administrative background and must have an analytical skill, with a high level of attention to detail.

For more details, please contact Willis Global- a leading Recruitment Consultancy for the Supply Chain and Logistics industry