Customer Support

• Hourly Rate: £12
• Location: Ipswich
• Job Type: Temporary (6 weeks)
• Working Hours: 40 hours per week, Monday to Friday

We are currently seeking a Customer Support Assistant for a 6 week temporary assignment. This role is ideal for an individual who is confident on the phone and can provide excellent customer service by processing orders and updating customers on deliveries.

• Process customer orders with accuracy and efficiency.
• Proactively call customers to update them on the status of their deliveries.
• Handle customer inquiries and provide timely and helpful solutions.
• Maintain a high level of service and professionalism during all customer interactions.
• Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules.
• Keep accurate records of customer interactions, transactions, and feedback.

• Strong communication skills and confidence in making outbound calls.
• Experience in a customer service role is preferred.
• Ability to work efficiently in a fast-paced environment.
• Good organisational skills and attention to detail.
• Proficiency in using computers and order processing systems.

• Competitive hourly rate of £12.
• Full-time hours with weekly pay.
• Free parking on site.

To apply for this Customer Service Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this temporary assignment.