Customer Services - Finance

Customer Services - Finance

Permanent - Manchester

£22,000 - 24,000

Role & Company Overview:

We are currently sourcing for an exciting role for a fast-growth tech business based in the heart of Manchester. It is an excellent opportunity for someone from a customer services background looking to wider their experience and gain some exposure within a slightly more finance orientated role whilst maintaining an excellent level of customer service.

The role involves working within the Sales Ledger department, and a successful candidate will be actively responsible for contract and invoice processing as well as liaising with the service and Sales teams.

The position is suitable for an individual who is diligent, careful and has an eye for detail, with prior finance team experience, who is able to work in a diverse yet structured environment.

The post holder will have relevant experience of finance processing and will enjoy the challenge of assuming responsibility for a number of different processes including contracts, cash allocation etc within a supportive team environment. The focus is on accuracy and efficient processing and also on providing a remarkable service to our internal stakeholders, along with an investigative approach to problem-solving.

Role Responsibilities:

• Accurately, input & check new client contract data to onboard clients within internal SLAs
• Direct debit administration; set-up, amend & remove details as necessary
• Liaise with clients/banks where appropriate
• Accurately post cash receipts and adjustments to the sales ledger
• Raise refunds to clients
• Bank reconciliation

45678CV

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