This is a fantastic opportunity for an exceptional customer service professional, looking to expand their knowledge and opportunities into a credit control role.
The main purpose of this role is to join a passionate and friendly team working towards managing and maintaining a sales ledger working to the credit management processes and policies. Building strong relationships both internally and externally to ensure great customer service. The team are willing to train the right candidate up for this role also providing a wealth of support.
*To control specific sections of accounts within the sales ledger as part of a team (800+ accounts)
*To build relationships with customers and ensure the highest level of service is delivered and maintained
*To facilitate a high level of cash flow and minimise levels of overdue debt in line with set targets
*To work with internal departments in resolving customer discrepancies in a timely manner
*To manage cash allocation appropriately
*Maintains accurate and up to date customer details
*In addition to these functions, the employee is required to carry out other duties as may be reasonably required to meet the needs of the business.
The team are looking for a customer centric individual who will join their faced past team and have the right work ethic to really push themselves and work to the team targets.
*Excellent written and verbal communication skills
*The ability to work as part of a team and individually
*Computer literacy in application of Microsoft Word, Excel, Outlook and the ability to pick up bespoke systems
*Self motivated individual with ability to work under pressure
*Customer focused/drive to deliver improved customer satisfaction
*Good organisational skills
This is a fantastic opportunity to work within a fantastic company with a strong family culture. To be considered you must have previous customer service experience, strong admin skills, a strong work ethic, and ability to multi task and a friendly and calm manner under pressure.
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
- Customer service
- handle pressure